10 Facebook Best Practices for Nonprofits

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With 3.3 billion monthly active users, Facebook is the largest social network in the world. Without a doubt, your nonprofit’s donors and supporters use Facebook on a regular basis, and thus Facebook should be your first priority in your social media strategy.

That said, to stand out from the other 60+ million Facebook Pages also vying for likes, comments, and shares, your nonprofit needs to excel at using Facebook to ensure feed exposure.

1) Set up your Facebook Page to make a strong first impression.

First impressions are important on social media. Ensure that when potential new followers land on your Facebook Page, the design of your cover photo and your profile picture is visually compelling.

To begin, use a profile picture that can be easily recognized in the feed. Too often nonprofits upload their logo as their profile picture, but when viewed in the Facebook Feed, the text in the logo is too small to read and the graphic in their logo is often cropped and illegible. In this example, American Wild Horse Conservation does not include text in their profile picture and their cover photo speaks powerfully to their mission and results in a strong first impression of their brand on Facebook.

Another good example is The Marshall Project. Their profile picture is the graphic in their logo, and their cover photo is a well-designed, matching graphic with embedded text that speaks to their mission.

To ensure your nonprofit’s page is well designed, hire a graphic designer or do it yourself using a low-cost design tool, such as Canva.

Finally, it’s worth noting that after someone follows your page, it’s unlikely that they will ever visit your page again. Followers will experience your page in their feed through posts and ads, therefore it is essential to consistently use a properly designed profile picture for your nonprofit’s page.

2) Post 2-5 times weekly to your Facebook Page and respond to your followers.

The hard truth is that organic reach on Facebook is almost non-existent and unless your nonprofit is investing in Facebook Ads, it is likely that your organization is investing too much time into your Facebook presence.

According to the M+R Benchmarks Report, posts by nonprofits are only reaching 6% of their followers. That’s equivalent to sending an email to one hundred subscribers and having 94 of those emails go into spam folders. That would render email marketing obsolete, yet according to Rival IQ in their most recent Social Media Industry Benchmark Report, nonprofits are posting an average of 5.5 times per week to their Facebook Pages. Posting that often is time consuming and likely a waste of time, and unless your nonprofit has an advertising budget or a large following, posting too often can actually decrease organic reach if your content is not consistently engaged at an unusually high rate.

Even more abysmal, Rival IQ also found that nonprofits have an average, engagement rate of 0.046% on Facebook — meaning that on average less than one out of every 1,000 of your followers will either like, comment, or click on any given post.

If your nonprofit can not invest in Facebook Ads, here are five tips to maximize organic reach and engagement:

If your nonprofit has 10,000 followers or less, post two to three times a week. The only nonprofits that should be posting four or more times weekly are those that have 10,000+ followers. For the past decade, conventional Facebook marketing advice has been that nonprofits should post once, or even twice, daily. Today, that’s a worst practice not grounded in data.
Share photos and videos that communicate the story of your mission and programs. It’s worth pointing out that in 2025 photos are currently the top-performing content shared by nonprofits on Facebook.
Craft a compelling message that grabs your followers’ attention. Positive stories and a quirky voice and tone are the top trends of 2025.
Curate content that is relevant to your mission and programs. There is a lot of great content online worth sharing even if it is not created or hosted by your nonprofit.
Respond to those who comment on your posts even if it is simply liking their comment. Engaging with your followers makes it more likely that they will see future posts shared by your nonprofit in their feed.

3) Invest in Facebook Ads.

According to the Nonprofit Tech for Good Report, 53% of nonprofits purchase Facebook Ads. That’s a good number, but it also means that 47% of nonprofits have not yet realized that Facebook can be a colossal waste of time if your nonprofit does not have a budget for Facebook Ads.

In truth, for Facebook to produce results, your nonprofit should invest a minimum of $250 a month in Facebook Ads. If your nonprofit is posting three times a week and boosts each post for $10, that’s $120 a month with $130 remaining for special fundraising and advocacy campaign ads.

If that sounds like a high budget for your nonprofit, it’s worth noting that the median annual ad spend by nonprofits is $12,950 which results in an average return on ad spend (ROAS) of $0.48 for fundraising ads on Meta platforms. Knowing how to effectively use social media advertising is one of the most in-demand job skills for nonprofit digital marketers and fundraisers.

Boosting a post on your Facebook Page is the easiest way to begin your experimentation with Facebook Ads, but there are many types of ads available on Facebook, including “Donate now” ads. You can target your ads to reach people by their interests, gender, location, and whether you want your Facebook Ads to also be published on Instagram if you have connected your Facebook and Instagram Ads accounts. There’s a steep learning curve to Facebook Ads and you’ll need a budget to experiment. If you are good at being self-taught, be sure to read how-to guides and take Meta’s free Digital Marketing Associate Certification program.

In terms of Facebook Ads cost benchmarks, here is a useful summary from Web FX:

4) Add a “Donate” button to your page and posts.

According to the Online Donor Feed Survey, 38% of online donors give through Facebook Fundraising Tools. Of those, 70% say they are likely to do so again. Nonprofits may have a love/hate relationship with Facebook Fundraising Tools, but it’s clear that donors who give through Facebook want to continue to give through Facebook.

For detailed information on how to sign up for Facebook Fundraising Tools, how the tools work, and whether your organization is eligible, please see #8 in the post, 10 Online Fundraising Best Practices for Nonprofits.

“Donate” buttons on pages

Once approved for the tools, add a “Donate” button to your Facebook Page. For example, see the “Donate” button featured on the Facebook Page for Oceana:

When clicked, Facebook donors have the option to cover the donation processing fees:

After completing the donation, donors are then prompted to share their contact information (name and email address), stay connected (opt-in to DMs), and share their fundraiser (donation) with their followers:

It is important to keep in mind that the vast majority of engagement with your page occurs in the feed, so most donors will not go out of their way to give through the “Donate” button on your page. Only 3% of all funds raised through Facebook Fundraising Tools are a result of the “Donate” button on pages and posts, so unless you are willing to ask followers in posts to donate through your page, fundraising revenue will likely be minimal.

“Donate” buttons in posts

The Beagle Freedom Project was an early adopter of adding Donate buttons to their posts and they have raised millions on Facebook. Of course, they have the advantage of cute puppy photos and urgent rescue stories, but they are a good example to study and learn from:

To be successful at fundraising through Donate buttons in your posts, you need excellent content (written and visual), an engaged community, and an advertising budget to boost your posts. To begin, add a Donate button to one post every other week. Experiment with content, your tone, and your call-to-donate messaging. If people donate, then increase the frequency to once weekly.

5) Empower your followers to fundraise for your nonprofit on Facebook.

Giving through Facebook Fundraising Tools resulted in 0.2% of all online revenue for nonprofits in 2024 — compared to 1.1% in 2023 and 5.5% in 2022. Clearly, the transfer of donation processing from Meta to PayPal was a significant deterrent for nonprofits actively using Facebook Fundraising Tools. Under Meta, nonprofits worldwide could use the tools and there were no donation processing fees.

Today, only nonprofits in the U.S., Canada, the U.K., and Australia have access to the tools, and even though PayPal transaction processing fees are low, many nonprofits have quit using the tools. That could be a positive for those nonprofits still willing to use them. Ninety-seven percent of revenue raised through Facebook comes from Fundraisers, and with significantly less nonprofits asking their supporters to fundraise on Facebook, your nonprofit is more likely to stand out for doing so. As a reminder, 70% of those who donate on Facebook say they would do so again. The trick is knowing how to ask your followers to fundraise for your nonprofit on Facebook.

To begin, once approved to use Facebook Fundraising Tools, feature the “Fundraisers” tab on your page. For example, St. Jude Children’s Research Hospital:

Next, make a plan to get the word out to your followers and supporters about Facebook fundraising. Experiment with promoting Facebook Fundraisers in sponsored posts, email campaigns, and on your website. For example, St. Jude features a Facebook Fundraiser call-to-action on its “Get Involved” page:

Finally, make sure to thank your fundraisers on their fundraising pages! According to GivePanel, fundraisers who are thanked raise 35% more than those who are not. For example, Women for Women International:

Jen raised $840 for Women for Women International and a “Thank you” is well deserved and it is shocking that the vast majority of nonprofits make no effort whatsoever to thank their Facebook Fundraisers!

The 2026 Certificate in Social Media Marketing & Fundraising program covers the fundamentals of social media marketing and fundraising for your nonprofit. Participants will learn how to create a social media strategy, craft a content marketing plan, and current best practices for using social media for community engagement and fundraising.

6) Create a Nonprofit Page Fundraiser for important, timely campaigns.

Nonprofits can also create Facebook Fundraisers, but they tend to only inspire giving when launched and promoted in connection with time-sensitive campaigns, such as cause awareness and giving days and holidays, and campaigns related to urgent breaking news. For example, a Facebook Fundraiser by Greater Good Charities launched for Veterans Day:

To maximize the success of your Facebook Fundraiser, here are five simple tips:

Start with a $1-2,000 Goal. If your goal is achieved, you can increase the goal amount.
Boost posts that feature your fundraiser.
Ask your followers to “Share” your fundraiser.
Post regular updates to your fundraiser.
Don’t launch your fundraiser with “$0 raised.” Donate to your own fundraiser if necessary to get the campaign started because most people will not give to a campaign with $0 raised.

7) Experiment with Stars (if eligible).

Facebook Stars is a virtual good that can help nonprofits tap into the power of microgiving on Facebook. For every star your nonprofit receives, Facebook will pay $0.01 USD.

Until recently, only influencers and brands with a large following and highly engaged video content were eligible to use stars, but new eligibility requirements have made stars more widely available. To use stars, your nonprofit’s page must:

Have 500 followers for 30 consecutive days
Meet Community Standard and Partner Monetization Policies
Live in an eligible country.

To see if your nonprofit is eligible, go to Meta Business Suite > Monetization > Status > View Page Eligibility. If eligible, start the sign up process which includes entering your banking information. The good news is that stars are available in many more countries than Facebook & Instagram Fundraising Tools, so finally nonprofits worldwide can experiment with fundraising on Facebook.

2025 is the early adoption phase of nonprofits using stars for fundraising, and early adopters of any new tool tend to have the most success. Experiment, and when sharing content on Facebook, let your followers know that they can give stars.

The Salt River Wild Horse Management Group uses stars for fundraising, but until last year, donors could only send stars to reels. The ability to send stars has now expanded to live and on-demand video content as well as photo posts:

To send stars, a donor must first buy stars (for as little as $5) which are then stored under Home > Orders and payments > Facebook Stars > Balances. Donors can view a history of their sending of stars and easily send stars in two taps as long as they have a balance of stars to send.

8) Sign up for Meta Verified.

Until recently, the verified blue badge was reserved only for notable brands and personalities with a large following on Facebook. Small and medium-sized nonprofits could apply for the verified blue badge, but most were declined. It’s been a frustrating experience since verified pages are more likely to show up in the feed and blue badges are important for branding.

That said, Meta has rolled out a verification program for Facebook and Instagram that allows brands of all sizes to get verified — but it is not free. Fees start at $14.99 per month per Facebook Page and Instagram Account. Named Meta Verified, the program offers a verified badge, enhanced profiles, customer service, and search optimization. It’s worth noting that if you sign up to verify Instagram, by default, your nonprofit’s Threads account is also verified at no extra cost.

9) Schedule a monthly Facebook Study Hour.

Facebook is constantly updating its extensive tool set for pages, ads, events, fundraisers, etc. and new tools and products are often beta-released without mention.

Pick one day a month and create a Facebook Study Hour. Browse your professional dashboard and experiment, and spend time exploring and using Meta Business Suite. It’s also a good idea to browse the Facebook Newsroom for important news and announcements at least once a month.

10) Use Facebook Stories and Reels (if you have the time).

Facebook Stories can be time-consuming to create and feedback about return on investment (ROI) is mixed. Nonprofit Tech for Good experimented with stories for a year and the view count was decent, but our stories only averaged 1-2 click-throughs to our website each month. Website traffic is our top priority, so we dropped stories from our content marketing strategy. Granted, our story content was boring, but the time required to craft interesting stories didn’t seem worth it.

That said, if you have an interest in creating story content, then experiment. Follow and study large nonprofits that post stories regularly and experiment with Facebook Story Ads and the Fundraiser Sticker, but if the ROI isn’t there, don’t hesitate to drop Facebook Stories and move on.

Facebook Reels are likely a better investment of your time than stories, but also time-consuming to create. For years, Meta has been pushing brands to create Facebook and Instagram Reels to compete with TikTok and has rewarded reels creators with increased organic exposure, thus increased engagement. However, in 2024 Facebook, tweaked the algorithm so that photo albums and single photos now outperform reels and video, according to Socialinsider. We’ll have to wait until February 2026 to see if the trend continued in 2025.

Like stories, your nonprofit needs to weigh the value of time invested in creating reels compared to time invested in other digital marketing that may result in a higher ROI, such as email marketing, blogging, growing your monthly giving program, launching a tribute giving program, donor retention, etc.

Post Updated: October 26, 2025